SURGERY UPDATE effective from 19th July 2021
We continue to do as much as possible to keep patients safe.
ON THE 19TH JULY NOTHING WILL CHANGE AT THE SURGERY.
Where possible we will deal with your problem on the telephone.
PATIENTS WILL CONTINUE TO WEAR FACE MASKS AT FACE TO FACE APPOINTMENTS, SOCIALLY DISTANCE AND USE HAND SANITISER.
Staff will wear PPE. Many patients who are coming to us are sick or high risk, we must maintain standards to keep everyone safe. We feel it would be wrong to stop measures that protect you.
Unsworth Group Practice never closed during the pandemic and we need your cooperation to continue to work safely.
The abuse must stop
In Westhoughton we care about our community and this includes our staff.
Both Unsworth Group Practice and Stablefold surgery will not accept abusive behaviour towards our reception staff.
We understand our phones are busy and it’s tough to get through.
We understand the challenges with increased demand for consultations (and we are doing our best to look at solutions).
We understand it can be scary if you or a loved one are unwell and you want to see a clinician.
However, these reasons do not justify unacceptable behaviour.
We are all people too.
Please help us to help you.
Many thanks from the Partners & Management teams Unsworth Group Practice & Stable Fold Surgery
Welcome to Unsworth Group Practice
UNSWORTH GROUP PRACTICE
We aim to deliver, via our professional multi-disciplinary team, a high quality patient-focused service that is effective, safe and responsive to the needs of our patients and their families.
We currently have our main surgery in Westhoughton and branch surgery in Blackrod.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
ONLINE CONSULT 24/7 ACCESS TO YOUR GP SURGERY
Our Online Consult service gives you access to round the clock medical guidance – allowing you to check symptoms, receive medical advice and contact the surgery 24-7 through our online portal.
You will gain access to a wealth of medical information including articles and videos.
By filling in a simple health enquiry form you will be able to read information on how to treat your symptoms and what to do next.
The form will then come through to the surgery where we will review the information provided and we aim to respond to you within two working days.