Coronavirus Information

Coronavirus Vaccine Programme update

Coronavirus Vaccine Programme update

 

A massive thank you to all the Westhoughton patients, staff and volunteers.

 

Please see below for the current information as of 11/10/2021.

 

So far we have done 3 weekend flu and covid booster clinics. A huge thank you to all involved!

 

COVID BOOSTER

To be eligible for your covid booster you must be at least 6 months (182 days) since your second immunisation. 

 

All patients will be given Pfizer as a booster- regardless of which vaccine you had for the original doses. 

 

You are not expected to have your booster at exactly 6 months, it just needs to be after this time. 

 

We have been prioritising the most vulnerable patients first.

 

Our next step is to run a search on our patients who will be coming up to being eligible for their booster and we will text them with a link to make an appointment. If there is no mobile number available we will attempt to proactively contact the patient by phone. 

 

If you have a mobile and don’t have access to the internet on your phone and have not received a phone call (and you are >6months) then you can TEXT “Booster” your INITIALS and DATE OF BIRTH to our hotline number 07730 765245 and we will get back to you (may be a private number).

 

Please be assured we have a list of everyone on the original clinics and are doing our upmost to ensure you are booked in for your boosters!

 

FIRST and SECOND DOSES

If you are currently eligible and have not had or arranged your first or second vaccine yet please text “COVID” plus YOUR INITIALS and DATE OF BIRTH to the vaccine hotline number 07730 765245 and we will contact you with an appointment/ discussion (this may be a call from a ‘private number’). If you are unable to text, please contact the surgery directly. 

 

HOUSEBOUND PATIENTS 

If you are truly housebound and in these groups (waiting for 1st/2nd or booster) then we are working on a plan for home visit vaccines. It is very difficult to safely transport vaccine so we politely ask that where at all possible you attend the surgery for your vaccine. We have the opportunity to vaccinate in the car if needed. 

 

You can also access your vaccine at any other local vaccination site across Bolton or by booking an appointment at a mass vaccination site via the link below.

 

NHS book COVID vaccine

 

Where possible, please do not contact the surgery with vaccine queries as it stops poorly patients getting through on the phone. For general vaccine queries you can ask via online consult using the following link

 

Unsworth Group online consult.

 

Please follow our social media for the most up to date information regarding our vaccination programme.

 

Westhoughton PCN Facebook

 

Westhoughton PCN Twitter

 

Once again, a huge thank you to everyone involved in this, the biggest vaccination programme in NHS history.

 

Coronavirus vaccination certificate

We are currently unable to issue this certificate at the practice.

Please see https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad for further information.

Proof of your vaccination status will be available on the NHSapp, (which is also valuable for things like ordering repeat prescriptions)

The NHSapp can be downloaded from https://apps.apple.com/gb/app/nhs-app/id1388411277 for iPhone or https://play.google.com/store/apps/details?id=com.nhs.online.nhsonline for android.

Alternatively you can call the NHS helpline on 119 (from 17 May 2021) and ask for a letter to be posted to you. This must be at least 5 days after you have completed your course of the vaccine and the letter may to take up to 5 days to reach you.

Kind regards 

The Partners at Unsworth Group Practice

 

 

Keeping COVID safe within our buildings from June 2021 onwards

As a surgery over the last 18 months both patients and clinicians in all different sectors have had to adapt their working on a day to day basis to help protect both patients and staff. We thank all our patients and colleagues for their cooperation in such challenging times.

There will be a new procedure in place for attending face to face appointments as the safety of patients and staff is paramount. We need to limit the footfall via the reception doors as there is a limited amount of waiting area for patients to be seated, socially distanced.

We ask that unless you have booked a face to face appointment that you still continue to use our other methods of contact for prescriptions, booking and general enquiries.

Thank you

The Partners, Unsworth Group Practice

 

Contacting us

Appointments

Please be aware appointments can be offered to ALL patients at either of our Blackrod or Westhoughton sites. Our reception staff will try to accommodate where possible your need. If you require a specific GP then you may be asked to attend another location to your normal site due to the availability of the clinician.

Routine Appointments

Please use the online consult. The admin staff will advise you within 48 hours, in response to your enquiry.

Urgent Appointments

If you feel your appointment is urgent, we ask you ring the surgery directly. We are aware this can be more difficult at this time but we ask you to be patient. A member of reception team will ask if your appointment can be dealt with over the telephone or would you prefer face to face. They will then advise you of the best availability for your requirement.

The Partners have asked for the receptionist to enquire as to the nature of the appointment, as this helps to allocate the most appropriate clinician.

We ask you do not attend for your appointment any earlier than your indicated time slot, you may be asked to wait outside if you do so.

Westhoughton reception team

01942 812525

Blackrod reception team

01204 697229

  

Prescriptions

Ordering

We are instructing patients to order prescriptions online via the following Prescriptions link

You are able to download a simple online registration form here.

Complete the form and email to sms.p82015@nhs.net

(If you cannot do this yourself, you could ask a family member to do this for you)

You will be contacted via email by a member of the admin team regarding ID requirements (if necessary)

Please ensure you provide clear writing for all your information, especially your email and mobile number.

An up-to-date mobile number enables us to keep you updated with any changes.

 

Picking up your prescription

Nominated Pharmacy

Please nominate yourself with a pharmacy (the easiest way is to contact them directly) - this ensures your prescription can be electronically sent from us, to the pharmacy, once ordered. The surgery will no longer be issuing prescriptions via paper. You can then pick your prescription up directly from your nominated pharmacy.

There are several pharmacies located around Westhoughton and surrounding areas—do not assume the closest one to the surgery can accommodate demand.

FOR ALL PRESCRIPTION QUERIES

Please call 01942 812525

 

General Enquires

General enquires can be submitted via the following routes

Non urgent - Please use the Online consult

or Email -  sms.p82015@nhs.net

 

 

Prescriptions

The doctors are urging patients to utilise the online service to request ALL medication.

You can register for online services by clicking here-  Systmonline

(after following the link, please click on the  box - Request access to the online service with Unsworth group Practice)

  • We no longer require Photographic ID (at this critical time)
  • You will receive an email or text message with a user name and password
  • We urge you to then nominate a pharmacy you wish us to send your prescription to once ordered
  • Then order your prescription - You will not be able to attend the surgery to collect any paper prescriptions

ALTERNATIVELY: You could download the NHS App to REGISTER AND ORDER your medication.

If you have any difficulty, please contact the administrative team for support: -01942 812525

Other ways to order (but these may take longer)

  • Ring the surgery number (however our phone lines will be VERY busy)
  • Email sms.p82015@nhs.net

Shielding Patients

Dear Patients,

Letters requesting people to shield have been sent either directly from NHS England or more recently, from the GP surgery on advice of NHS England.

These letters have been sent to patients with a variety of underlying health conditions which may make patients significantly more at risk of complications related to COVID-19.

Identifying patients is, unfortunately, not an exact science and there may be some inclusions or exclusions of patients from this list.  But please be assured that we are doing all we can to identify our most at risk patients to help them stay as safe as possible.

Shielding at this time is for your own personal protection.  It is your choice as to whether you follow this guidance.  Should you choose to shield, this letter can be used for evidence for your employer and support from the Government.

Please consult the Government website using this link for further detailed information relating to shielding.

Thank you for your understanding at this concerning time

Stay at home – Protect the NHS – Save lives

Please click on the link below to download an Easy Read version of the government Covid high risk advice.

Easy Read version of GOV COVID high risk advice.pdf

Public Transport - Printable Face Covering Exemption Cards

Mask Exemption Cards – Print & Wear

From 15 June 2020, it is the law that you must wear a face covering when travelling in England on a bus, coach, train, taxi or tram. 

However, some people don’t have to wear a face covering including for health, age or equality reasons.  You do not need to wear a face covering if you have a reasonable excuse not to. Reasonable excuses include:

  • not being able to put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
  • if putting on, wearing or removing a face covering will cause you severe distress
  • if you are travelling with or providing assistance to someone who relies on lip reading to communicate (note – there are lip-reading masks available, with clear panels that make the lips visible)
  • to avoid harm or injury, or the risk of harm or injury, to yourself or others
  • to take medication

Here are some links to sources of printable face mask exemption cards:

Printable face mask exemption cards (specific reasons)

First Transport printable face mask exemption cards (generic reasons) 

KeepSafe website – printable face mask exemption cards (fairly generic) plus lots of other plain and simple COVID-19 guidance factsheets – including in other languages

Please protect yourself and others

Stay safe

Thanks for your support & co-operation during this pandemic

Click on the link below for our Covid-19 Privacy Notice

Covid-19 Privacy Notice.pdf