BLACKROD SURGERY PATIENTS (updated 14/8/2020)
The partners wish to inform our Blackrod patients that from Monday 17th August access to Blackrod Health Centre building will recommence with the following safety measures :
- Limited number of persons in communal areas, and the wearing of face coverings will be mandatory.
- To ensure patient and staff safety, all appointments will remain as telephone consultations in the first instance, with any face-to-face appointments limited, and decided upon, by the GP or clinician only.
- ALL booking of appointments will be made via telephone (not walk-in)
- Use of on-line prescription ordering and use of nominated pharmacy will continue to be promoted / suggested
- Our staff are taking prescription requests over the telephone for any of our patients who are unable to access/use the online services
- We have been gradually re-introducing Nurse Reviews, screening appointments and phlebotomy – and this will now be offered at our Blackrod branch
- Child immunisations will continue at Westhoughton for the time being.
We are constantly reviewing our operating procedures and will modify in line with government and NHS England guidance.
Please help us to keep each other safe
The surgery is suspending all extended surgeries on Tuesday and Wednesday evenings until further notice, due to the COVID pandemic.
IMPORTANT - IF YOU ARE ABLE TO CHECK YOUR CONTACT DETAILS PLEASE MAKE SURE THAT WE HAVE YOUR MOST CURRENT MOBILE TELEPHONE NUMBER AND EMAIL ADDRESS - THIS WILL HELP US IMMENSELY WHEN WE NEED TO GET IN TOUCH AT THIS MOST CRUCIAL OF TIMES
Important information regarding 'AT RISK GROUPS' (24.3.2020)
Patients at higher risk of COVID-19
Patients at higher risk of complications associated with COVID-19 will be contacted directly, by letter from NHS England, on our behalf.
Please note the practice has no control over the distribution of these letters.
Further national work is being carried out and more patients may receive letters in due course.
As such, please support the practice by keeping the phone lines free and not contacting us regarding this process at this time.
Please see the link - Self Isolation information
Bolton Council - Emergency contact number
If you are struggling because you need to stay at home and have no family or friends to support you, with shopping or other help
Please contact the council on 01204 337221.
The Partners and management thank you for your co-operation
ChatHealth Messaging Service
During these unsettling times, as a young person, you may be worried about your health and wellbeing and be unsure about how to get help you need.
You are able to text your school nurse for confidential advice and support on a wide range of issues.
Young people aged 11-19 years - please click here for more information Young people 11-19 years
Parent / carer of children aged 5-19 years - please click here for more information Parent or carer of 5 - 19 years
Important information about COVID-19
The NHS across Bolton will be better prepared for outbreaks of new infectious diseases, if the public follows Public Health England advice.
The NHS has put in place measures to ensure the safety of patients and staff which may mean your patient experience is subject to change.
The Chief Medical Officer announced on Friday 13 March that the country is moving into the ‘Delay’ stage of the response to coronavirus (Covid-19).
The new advice issued by the Chief Medical Officer is to stay at home for 7 days if you have either:
- a high temperature or
- a new continuous cough
Do not go to a GP surgery, pharmacy or a hospital. You do not need to contact 111 to tell them you're staying at home.
Use the NHS 111 online coronavirus service if:
- you feel you cannot cope with your symptoms at home
- your condition gets worse
- your symptoms do not get better after 7 days
Only call 111 if you cannot get help online.
Stay at Home advice can be found on the NHS website.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
Information remains subject to regular change and updates. More information can be found on the NHS website.